The castle and the know-it-all – access to the inner circle

In this second of two articles Ian James, Ian Powell and Katherine Kendell describe their training package. Its main focus is engaging staff in a high quality relationship, allowing honest discussion of attitudes and beliefs, and the potential for lasting change
Author/s: Ian James, Ian Powell, Katherine Kendell

For the full article please see the PDF download linked to the right. The full JDC archive is available if you subscribe.