White paper published: ‘Caring by Love, not by Pay’ 

Following the consultation conducted by Grace Cares and Ontex as part of their Carer Connect initiative (that we reported on here: https://journalofdementiacare.co.uk/carer-connect-launched-by-grace-cares-and-ontex), a white paper has been published entitled ‘Caring by Love, not by Pay: Stories and Solutions from Unpaid Caregivers’. 

The white paper includes responses from over 75 unpaid care givers and reveals a lack of recognition, poor access to support and impacts on emotional and mental wellbeing. 

Recommendations in the report include: 

  • Better national and local recognition of the Unpaid Caregiver role 
  • Improved signposting and awareness of existing services 
  • Access to emotional and psychological support, including counselling and peer networks 
  • Funding for respite care and training for complex caregiving tasks 
  • A unified terminology and clearer pathway to identify as an Unpaid Caregiver 

Hannah Montgomery, Co-Founder of Grace Cares, says: 

“Unpaid Caregivers are the hidden backbone of our health and care system. They save the government billions – yet many are exhausted, isolated, and invisible. This white paper is about listening and acting.” 

Grace Cares and Ontex are now inviting local authorities, health and care leaders and community partners to act on the findings in their white paper.  

Read ‘Caring by Love, not by Pay’ here: https://blog.id-direct.com/wp-content/uploads/2025/08/Grace-Cares-White-Paper-Interactive-final-05.08.pdf 

Find out more about the Carer Connect initiative by emailing: hello@grace-cares.com or calling 01543 730189.

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